Defect Removal £69.99

If you have too many claims about product defects or late shipments, Nimble Consulting will help appeal these complaints, and improve your reputation. Many defect claims are often unjustified, particularly if good faith efforts have been made to replace the item, or provide a refund.

Likewise, a late shipment may be beyond your own control, which, if you can show this, can justify the removal of the complaint. If your online reputation has been affected by unjustified defect claims or late shipment complaints, give our team a call on 07547 774938 or email support@nimble-consulting.co.uk.

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 How We Assist You

Appraisal

We will study the claim or claims in detail, and gauge whether the comment is in compliance with eBay's policy and guidelines, and whether it is in violation. We can also review the validity of the claim involved, and aim to understand the claim in detail.

Claim Review

We will file an appeal with the eBay Resolution team, and with our experience and knowledge of eBay's policies and which departments to contact, you will have a much greater chance of having the claim revoked than otherwise.

Follow-Up

We shall make every effort to ensure the complaint is removed as quickly as possible, and help you implement strategies to prevent future negative comments, helping you manage expectations and streamline your shipping policies.